Mundane Technologies and Community Informatics

Abstract

In this short paper, I explore how my academic journey through Social Informatics (SI) and Science and Technology Studies (STS) has guided me toward the field of Community Informatics (CI), emphasizing the critical distinctions among these disciplines. While SI and STS primarily address the theoretical dimensions of science and technology within various institutional and cultural contexts, CI centers on the practical applications of Information and Communication Technology (ICT) within specific communities. Bringing this interdisciplinary foundation and drawing on a decade of critical ethnographic research, I present the framework of "Mundane Technology," which investigates how marginalized individuals appropriate everyday technologies to navigate and resist systemic oppression. This framework, which was originally introduced in my book “Technology of the Oppressed” (2022, MIT Press), is grounded in a decolonial perspective and enhances our understanding of how ordinary artifacts, processes, and spaces contribute to the agency and aspirations of oppressed communities. This framework also critiques traditional utilitarian approaches in Information Systems and ICT for Development, advocating for a shift towards recognizing the intangible benefits of technology in marginalized contexts. Ultimately, it underscores the importance of incorporating these narratives into CI research, reinforcing democratic values and expanding the scope of technology studies to include the voices and experiences of those historically excluded from power and representation.