Bridging the Digital Divide in Dunn County, Wisconsin: A Case Study of NPO use of ICT
Keywords:Access, Electronic Literacy, AmeriCorp, VISTA, Wisconsin, Dunn County, NPO, Nonprofit, Digital Divide, ICT
Despite years of effort to bridge the digital divide in the U.S., there continues to be a skills gap affecting many not-for-profit organizations. This paper looks at an assessment of the electronic literacy skills of individuals working or volunteering for NPOs in Dunn County, Wisconsin and remediation efforts to address the skills gap that was identified. The Assessment conducted by an AmeriCorps* VISTA leader found literacy skills low, especially as related to social media and web publishing among the staff and volunteers of the NPOs in the study. Remediation efforts were challenging but successful. Follow-up efforts built local, sustainable capacity.