Failures and success in using webcasts, discussion forums, Twitter, and email to engage older people and other stakeholders in rural ageing

Authors

  • Ray B Jones Plymouth University
  • Janet Smithson University of Exeter
  • Catherine Hennessy Plymouth University

DOI:

https://doi.org/10.15353/joci.v10i1.2752

Keywords:

Older people, Access, Online civic participation

Abstract

Dispersed stakeholders could use the Internet to discuss issues of concern in rural ageing but the best methods for long-term online focus groups were unclear. We explored use of webcasts, discussion forums, Twitter, and email to facilitate inter-regional inter-sectoral stakeholder discussion. Synchronicity and scheduling seemed important to get professionals and older people to engage in discussion but unfamiliar technology such as webcasts and Twitter introduced barriers. A time-limited email listserve discussion provided sufficient synchronicity while preserving the convenience of familiar technology, and was the best method of engaging geographically dispersed older users in discussions with academics and support organisations.

Author Biographies

Ray B Jones, Plymouth University

Professor Health Informatics

Faculty of Health, Education, and Society

Janet Smithson, University of Exeter

Senior researearch Fellow

Catherine Hennessy, Plymouth University

Professor of Public Health and Ageing

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Published

2013-12-16

Issue

Section

Articles