Exploring eParticipation in the city of Cape Town


  • Laban Bagui Cape Peninsula University of Technology
  • Prof. Andy Bytheway Cape Peninsula University of Technology




eGovernment, Public Participation, eParticipation, Social and Community Informatics, ICT4D, Actor Network Theory.


The city of Cape Town has invested in ICT capability. The city has successfully implemented a powerful ERP system and is completing several projects such as: setting up an optical fibre network, improving GIS, eProcurement and other services. All these will impact highly on the provision of transactional services to citizens. But what about their other needs for housing, sanitation, security, legal environment and other community infrastructural facilities, the poor resolution of which is leading to fierce demonstration and sometimes to violence? This paper uses Actor Network Theory (ANT) and explores the use of mobile, web and social media technologies in achieving eParticipation in the city of Cape Town.

Author Biography

Laban Bagui, Cape Peninsula University of Technology

Research Fellow at Cape Peninsula University of Technology. His research interests are in ICT4D, S&CI and eParticipation. Originated from Cameroon, he obtained a Bachelor of technology in Internet and networking from Douala University Institute of Technology (IUT-Cameroon) and in IT Management from CPUT (South Africa) where he is completing a Masters degree. He Worked for various industries: Internet Service Provider, broadcasting and mobile software. He is member of the GAID and CIO Forum in SA.