Perceived Benefits Of Remote Data Capturing In Community Home-Based Care: The Caregivers’ Perspective

Authors

  • Nobubele Angel Shozi Nelson Mandela Metropolitan University
  • Dalenca Pottas Nelson Mandela Metropolitan University
  • Nicky Mostert-Phipps Nelson Mandela Metropolitan University

DOI:

https://doi.org/10.15353/joci.v9i2.3176

Keywords:

Community home-based care, community health care worker, caregiver, paper-based recordkeeping, remote data capturing

Abstract

Community home-based care (CHBC) is encouraged in developing countries due to the increasing burden on their health care systems. Paper-based recordkeeping practices are the norm in these resource-poor settings. This paper aims to understand the CHBC environment, the daily work activities of caregivers and problems they face with paper-based systems. The paper provides a rich descriptive view of the daily lives of caregivers who volunteer at a CHBC service point in South Africa. Based on this understanding, the paper explores the caregivers' notions of the perceived benefits (and disadvantages) of using mobile phones for data collection at the point of care.

Author Biographies

Nobubele Angel Shozi, Nelson Mandela Metropolitan University

Nobubele Shozi is a master’s student in the Department of Information Technology, Nelson Mandela Metropolitan University, Port Elizabeth, SOUTH AFRICA. E-mail: s20508671@live.nmmu.ac.za

Dalenca Pottas, Nelson Mandela Metropolitan University

Dalenca Pottas is Director: School of ICT and leads the Health Informatics Research Group at the Nelson Mandela Metropolitan University, Port Elizabeth, SOUTH AFRICA. E-mail: dalenca@nmmu.ac.za

Nicky Mostert-Phipps, Nelson Mandela Metropolitan University

Nicky Mostert-Phipps is a software development lecturer and PhD student in the Department of Information Technology, Nelson Mandela Metropolitan University, Port Elizabeth, SOUTH AFRICA. E-mail: nicky.mostert.nmmu.ac.za

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Published

2012-11-28

Issue

Vol. 9 No. 2 (2013): Special Issue: Community Informatics for Improving Health

Section

Reports