Readily Available Technologies for Building Community Resilience

Lessons from India during the Covid-19 pandemic

Authors

  • Suchit Ahuja John Molson School of Business, Concordia University
  • Arman Sadreddin John Molson School of Business, Concordia University
  • Yolande E. Chan Desautels Faculty of Management, McGill University

DOI:

https://doi.org/10.15353/joci.v17i.3613

Keywords:

Readily Available Technologies, Community Resilience, Covid 19 Pandemic, India

Abstract

Information and communication technologies (ICTs) have played a pivotal role in assisting communities with building resilience by responding to and recovering from crises. For example, ICTs continue to assist with the recovery process during the ongoing COVID-19 pandemic. We focus on a set of these ICTs – Readily Available Technologies (RATs) – and show how they can be used to assist low-resource communities during crises. We develop a community-focused conceptual framework for crisis management that emphasizes the role and impact of RATs. Furthermore, we provide two examples from India to illustrate the applicability of our framework in the current pandemic context. We invite future researchers to build further on our framework and we highlight its potential contributions.

Author Biographies

Suchit Ahuja, John Molson School of Business, Concordia University

Suchit Ahuja is an assistant professor of business technology management at John Molson School of Business, Concordia University, Montreal, Canada. E-mail: suchit.ahuja@concordia.ca

Arman Sadreddin, John Molson School of Business, Concordia University

Arman Sadreddin is an assistant professor of business technology management at John Molson School of Business, Concordia University, Montreal, Canada. E-mail: arman.sadreddin@concordia.ca

Yolande E. Chan, Desautels Faculty of Management, McGill University

Yolande E. Chan is the Dean and James McGill Professor in McGill University’s Desautels Faculty of Management. E-mail: yolande.chan@mcgill.ca

Downloads

Published

2021-12-01

Issue

Vol. 17 (2021)

Section

Research Articles