Developing a Framework for Sustainable Information and Communication Technology Platforms for Resource Scarce Rural Communities

Résumé

In attempting to bridge the digital divide and provide access to ICTs the South Africa government deployed telecentres to rural areas. The purpose of this paper is to provide some insights into what makes telecentres sustainable. The ICT Platform project (Platform) is the initiative between the South African government and the CSIR.  For this study the Technology Acceptance Model is utilised. The main research methodology will be qualitative multiple case study research with interpretivism as philosophy. The results show the importance of community leaders, project champions and users in the adoption and use and in ensuring the financially, socially and politically sustainability of ICT Platforms.